Volvo CE has taken a 22% ownership stake in VizaLogix, a U.S.-based software-as-a-service (SaaS) company specializing in digital, brand-neutral solutions for machine monitoring, servicing and tech support in multiple industries.
The deal supports the Volvo CE strategy to grow services that customers are looking for as digitization and data take on increasing importance among construction and mining fleets and equipment dealers.
VizaLogix, based in Connecticut, will continue to operate independently and support multiple brands with their products to provide best-in-class support for mixed fleets operations.
VizaLogix offers products that are different from and, in some cases, complementary to Volvo services. Supporting mixed fleets and mixed data connections uniquely defines the VizaLogix product approach and market differentiation. These include:
- TethrITNow — Equipment and technician support that includes real-time collaboration over multiple channels, including video calls that allow for augmented reality overlays that let users visually point, highlight and mark exact areas of focus.
- TechnicianNow — Streamlined technician deployment that lets customers request service via mobile application, eliminating wait times and providing them with real-time availability of parts and services.
- 3602 — 24/7 machine health monitoring that integrates multibrand fleet data into one platform.
- Vantage Point – Stores quarry site productivity and utilization data in one data-agnostic platform, allowing for easy access to real-time and historical data.
Volvo CE has been developing innovative services that improve customer uptime, productivity and safety. These include ActiveCare Direct advanced telematics, Assist machine control systems and productivity services like Connected Map, Task Manager and Connected Load Out.
