Sierra Pacific Engineered Products is a provider for custom made hinges or can also do custom latches for the job. Sierra Pacific Engineering and Products is a global developer, manufacturer, and supplier of industrial hardware products. The company has a diverse customer base of both OEMs and distributors belonging to various industries such as the electronic enclosure, trailer door, and automotive industry. Their customers range from 20-person shops to companies who belong to the Fortune 500. Sierra Pacific is based in Rancho Dominguez, California and has facilities in Dallas, Texas; Chicago, Illinois; and even one in Southern China. Their California facility utilizes value-added processes and assembly.
Sierra Pacific has more than 50 patents, some of which are the products of their collaboration with various companies in designing custom hardware not included in their 4,000-item catalog. In 2001, Sierra Pacific received the ISO 9001 certification. The company utilizes Oracle’s E-Business Suite to effectively manage their operations and Oracle’s Quality module to run their quality department. In addition, the company utilizes Solid Works 3D CAD for maximum productivity and faster design process. Sierra Pacific also has Finite Element Analysis Capabilities and fused deposition prototyping machines. These machines provide Sierra Pacific with the unique capability of designing parts, creating the design concepts on the computer, and finally producing actual models made of ABS plastic within a matter of hours. By being capable of producing prototypes, Sierra Pacific customers are quickly able to view how parts will look in reality.
Sierra Pacific’s warehouses and shop floor are completely automated with all their work stations and forklifts connected to their ERP system in real time. All orders received are quickly updated in the entire system, enabling easy tracking for their customers.
In 2005, Sierra Pacific became 100% ESOP-owned which motivates each employee to personally ensure customer satisfaction. Based on the results of Sierra Pacific’s annual surveys for the past 5 years, the percentage of respondents who are willing to recommend them as a supplier has been a constant 99.5%.