Kevin Duggan

Kevin Duggan is founder of the Institute for Operational Excellence.

Graph 2. Source Citation: Duggan, Kevin J., Design for Operational Excellence: A Breakthrough Strategy for Business Growth (New York, New York: McGraw-Hill, 2011), 20.

Operational Excellence drives growth for OEMs

When a manufacturer has a product that is highly customized with long production cycles measured in days, weeks and months rather than minutes, traditional lean practices must be modified to be leveraged for benefit.