Dichtomatik Americas announces that it has expanded its TCM radial shaft seal product line with the addition of 1,400 new shaft seal SKUs. This move enables the company to offer distributors and original equipment manufacturers (OEMs) a broad range of industrial shaft seals.
To further enhance the customer experience, Dichtomatik also upgraded its parts interchange system, allowing customers to match shaft seals from other vendors to Dichtomatik’s inventory, making the ordering process easy and efficient. The interchange system is available to all customers to load into their MRP system. It’s also available online to make order entry simple.
“Our customers look to Dichtomatik to provide the tools their clients need in order to be successful, and that’s why we’ve taken these steps to improve our offerings,” says Axel Reichert, director of marketing for Dichtomatik Americas. “The product line expansion allows us to provide world-class reliability, while our interchange program is now one of the best in the industry. We will continue to invest in our company, work smarter and be the conduit that helps our customers’ businesses exceed, excel and expand.”
The changes to Dichtomatik’s product line and interchange system took just over a year to complete. The company worked with customers and its manufacturing partners to gather market intelligence in order to make the necessary upgrades.