Telematics Monitoring Service

Doosan Infracore North America launched an enhanced, subscription-based telematics monitoring service called Smart X-Care. Smart X-Care is supported by a new machine monitoring center located at the Doosan Infracore North America headquarters in Suwanee, Georgia.

The machine monitoring center is staffed by Doosan employees who will monitor subscribers’ DoosanCONNECT Telematics systems and send them and their dealer notifications if their Doosan construction equipment needs attention. When a machine alert is triggered, the telematics system will simultaneously send two messages via email—one to the owner and one to the dealer—and push notifications.