Remote Assistance Solution

Remoteassistancesolution 10058234

TTControl develops a flexible and easy-to-use solution for remote assistance support of vehicle control systems.

  • Uses standard GSM modems for remote operation and Ethernet for local operation in order to connect a self-configuring PC-based service tool with a vehicle control system
  • PC software synchronizes with the vehicle's control unit by downloading and interpreting an XML configuration file that is stored on the display controller
  • Run-time parameters can be monitored and modified
  • Files can be loaded to the internal memory of a remote display controller, or to an optional remote-connected dual memory stick supporting USB and RS-232 interfaces
  • Uses compression and dynamically adjusts the amount of transmitted data based on the currently visible parameters in the user interface
  • Different passwords may be set for the various appliances
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