The Ditch Witch organization, a Charles Machine Works Company, has released the industry’s first Web-based Horizontal Directional Drilling (HDD) Advisor tool. Customers can use the advisor to quickly determine the right tooling configuration for their Ditch Witch or Vermeer directional drill string.
“Time is money for our customers. That’s why we developed this easy-to-use, interactive tool,” says Jaime Wines, Director of Parts Sales and Marketing, Ditch Witch.
“It gives drill operators the confidence to quickly and correctly select downhole tool options – everything from the SaverLok to the drill pipe to the backreamer – to match the drill unit they’re using and soil conditions on the job.”
Historically, identifying the proper tooling for job sites was time-consuming, cumbersome and paper-intensive. The new HDD Advisor gives operators and dealers an intuitive tooling-product roadmap, and quickly recommends configurations and solutions based on a few questions.
The new HDD Advisor also includes the option to save drill string configurations for future reference and streamline ordering of replacement parts. Operators can share their drill string configurations with their dealer of choice, and print or email summaries from a PC or mobile device.