Daman Products announces the launch of its online configurator built by CADENAS PARTsolutions. The self-serve interface enables Daman customers to configure the product they need, and instantly generate a 3D CAD model for use within their design. This on-demand approach is a competitive advantage for Daman Products, who is constantly improving customer service with an industry leading digital customer experience.
Daman designs and builds Standard and Custom Hydraulic Manifold products for industrial and mobile applications. With the addition of the online configurator, users can configure over a million different variations of their Standard Products. Once the part is configured, users can preview the part and download the native 3D part in more than 150 formats.
“Our turnaround time was pretty fast,” says Dave Jaeckel, IT manager at Daman Products. “Customers would call us with their specs and we would deliver a STEP model in less than 24 hours. We are always looking to improve though, and instant access to a native CAD model is both an improvement in speed as well as quality.”
Daman’s products are marketed through a distribution network to original equipment manufacturers in the machine tool, construction, farming, mining, energy, agricultural, ship building and entertainment industries, as well as many others.
“We were also looking to improve our service to our very broad distributor network,“ adds Matt Giloth, Distributor Services Manager at Daman Products. “With such a wide-ranging distributor network we knew we had to use a solution which provided data in a broad selection of CAD outputs. We saw the CADENAS PARTsolutions configurator in action and knew it was what we needed to get all of our distributors excited, which would lead to our products being spec’d into many more projects.”
In addition to part configurator capability, where engineers can generate a 3D part download from a list of options, CADENAS PARTsolutions also built a part number lookup feature, which enables users to instantly generate a model from a Daman part number.
“With the Daman Products part number lookup designers have another powerful way to get the 3D CAD model they need,” says Rob Zesch President and COO of CADENAS PARTsolutions. “Say they have an existing part already on another project, they don’t need to guess every option that was selected. They can key the part number into the online configurator and the preview is instantly generated. From there they can modify the part or download the native model for their design. This is just another example of Daman leading the pack by being the easiest to do business with.”