JLG recently appointed Palmer Johnson Power Systems’ Madison, WI, branch as an Authorized Ground Support Service Provider. The Madison (Sun Prairie) branch is the fifth Palmer Johnson branch awarded JLG Authorized Service Provider status, Palmer Johnson’s Kansas and Northern California branches were awarded authorized status in 2010 and 2011, the Oklahoma City and Los Angeles branches in 2012. The Authorized Service Provider territory for Madison includes customers within a 120 mile radius of Madison.
As a JLG Authorized Service Provider, Palmer Johnson acts as an extension of JLG to augment repair and service needs. Services now available through Palmer Johnson include equipment repair, equipment maintenance, annual inspections, mobile service, warranty repairs, annual service agreements and local parts stock. Palmer Johnson’s factory-trained technicians are able to provide a quick response for affordable and reliable service support.
JLG is establishing a network of Authorized Service Providers, designed to provide high-quality, responsive and cost-effective support in the field. Authorized Service Providers are focused on machine service where customer uptime and reduced maintenance costs are their priority. Authorized Service Providers are trained and evaluated by JLG to service and repair JLG equipment and in many cases can complete repairs for other types and brands of construction and industrial equipment.