Mitsubishi Electric Names New Technical Support And QA Manager

Mitsubishi Electric Automotive announces it has named a new Technical Support and Quality Assurance Manager for heavy-duty products.

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Mitsubishi Electric Automotive America has promoted August (Gus) Wajda to Technical Support and Quality Assurance Manager for its heavy duty business at its Northville, MI, facility. Wajda reports to Danny Ritter, national technical training manager. This promotion expands the resources dedicated to supporting the dealer network with on-site training at no charge to the dealer.

In his new position, Wajda’s responsibilities include traveling to North American heavy-duty truck dealerships to consult with service technicians on Mitsubishi Electric Heavy Duty starters and alternators. He will demonstrate techniques for diagnosing the charge-start electrical system and make recommendations for problem solving in the future. He will train technicians on the proper use of approved tools, diagnostic equipment, and procedures for removing and installing Mitsubishi starters and alternators.

“This free service to the dealerships has proven to be a very popular offering by Mitsubishi Electric,” says Ritter. “With the appointment of Gus we are expanding this service which, in turn, allows technicians at the dealerships to provide even better service to their customers.”

Wajda has worked for Mitsubishi Electric Automotive America since 1996 in several engineering positions related to quality, warranty analysis and product improvement.

Wajda, who received his Bachelor of Science in Electrical Engineering from Lawrence Technological University, also brings experience in failure mode analysis, quality management and automotive technical support.