New Holland Construction is the answer for B.P. Mitchell’s recycling facility

B.P. Mitchell chooses New Holland Construction wheel loaders for its aggregate materials recycling facility for their reliability and low cost of operation, as well as the fast and effective support they receive from dealer Ernest Doe.

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B.P. Mitchell, a Hertfordshire aggregates and recycling services provider, has built a solid reputation on the guiding principles of “service quality and absolute reliability”. That is why, when it comes to purchasing construction equipment, the key deciding factors are the machine’s reliability and the quality of support provided by the dealer. And that is what Richard Tassell of B.P. Mitchell knows he can expect from New Holland Construction dealer Ernest Doe.

Support built around the customer’s needs

The recent purchase of two wheel loaders, a W190B and a W270B, is a case in point. Rob Freestone, Ernest Doe’s Area Construction Sales Manager knows the importance of providing fast, cost-effective service support to this customer, who often has equipment working round the clock and during weekends. “The New Holland W190B and W270B wheel loaders are exceptionally reliable, and the long, 500 hour service intervals mean more time at work and lower maintenance costs,” commented Rob Freestone.

The W190B and W270B are easy and quick to service, with ground level access to the key components. The operator can monitor the machine’s main functions, engine and transmission diagnostics, error reporting and warning prompts on a digital display on the dashboard.

“In order to provide a cost-effective solution and maximise the machines’ uptime and efficiency, we offered a 7000-hour service package,” added Rob. “In addition, we are easy to reach at any time and, with the backing of New Holland’s Customer Service organisation, we are able to provide 24/7 support 7 days a week.” Richard Tassell added: “Ernest Doe’s dealership is at the heart of our area of operation and we know that, if necessary, we can count on them to reach the machines and resolve any issues very fast.”

Features built for productivity and ease of use

The two wheel loaders are presently working in B.P. Mitchell’s aggregate materials recycling facility, where the W190B has already clocked up 500 hours and the W270B 1000 hours. Richard Tassell is impressed with the machines’ features and performance: “I particularly appreciate the joystick steering, which I could only find in New Holland wheel loaders. The speed of the engine and smooth operation are exceptional.” He also appreciates the PowerShift transmission, which offers the choice of manual or automatic gear selection, where the on-board computer automatically selects the right gear for the job at hand.