Manitou Americas, Inc. announces the completion of its combination efforts with Manitou Forklifts Canada. This next step combines sales, service and marketing support teams from Manitou Forklifts Canada and Manitou Americas, resulting in a “best-in-class” sales and support organization for the Manitou brand and its expansive dealer network in Canada.
The new support structure under Manitou Americas will provide several advantages for the Manitou Canadian market, including:
- Dedicated field sales and service support
- Dedicated dealer service and sales call center located in North America
- Better parts availability from North America warehouse
- Machine manufacturing and inventory in North America for more responsive deliveries
By combining the industry knowledge of the Manitou Forklifts Canada and Manitou Americas sales, marketing and aftersales support teams, the Canadian market will receive an expanded level of local support. Two field sales and service teams – specializing in sales, service and training – support Eastern and Western Canada with dedicated dealer development and assistance.
In addition to the increased level of support for sales and service, Manitou Americas also provides enhanced technological support for the Manitou brand and its dealer network. A robust, web-based Manitou Dealer Information Center provides detailed business information to authorized Manitou dealers anytime. This increases the level of support that Manitou dealers can provide to their equipment owners.
Manitou Americas is also dedicated to providing the right Manitou products for the Canadian market. The Manitou product offering includes semi-industrial forklifts, rough terrain masted forklifts, agricultural and multi-purpose telescopic handlers, construction telescopic handlers, heavy capacity telescopic handlers, rotating telescopic handlers and truck-mounted forklifts.